Poppy Illustrates is a paper goods small business specialising in prints, cards, and ever-expanding new products. All of Poppy's designs pay homage to all of the nice things in life that bring people happiness and together, whether that is your favourite food, drink, location or song. Every piece is thoughtfully crafted to turn a house into a home, with the customer at the heart of each design.
Founded in 2020 during Poppy’s final year at university, the business began as a commission-based service, offering personalised illustrations from customer photos. It has since blossomed into a passion project, creating art that Poppy herself would proudly display in her own home. After all, if you don’t love your own work, how can anyone else?
For custom sizes or bespoke designs, feel free to get in touch via the contact page. Each piece is designed and drawn in the UK, with international shipping available.
Processing Times
All orders are made to order, our lead time to process your order for dispatch is 2-5 working days. Framed prints can take 5-7 working days. This is likely to increase during busier periods such as Christmas etc.
Please note we only process orders on working days.
Shipping Times
UK: 1-5 Working Days
Ireland: 7-14 Working Days
Europe: 7-14 Working Days
US: 7-14 Working Days
ROW: 10-21 Working Days
Wholesaling:
You can shop my wholesale prints via Faire here. Alternatively, if you would like to become a stockist of my art, please reach out via the contact form with the subject as "Wholesale, your company name" Thank you!
Refunds & Returns Policy:
We accept returns and exchanges within 14 days of delivery. However, return shipping costs are the responsibility of the customer, and we recommend using a tracked service for peace of mind.
When returning an item, please include your full name and order number. Refunds will be processed within 7 working days.
To ensure a successful return, please follow these guidelines:
- Returns must be sent within 14 days of purchase.
- Items should be in their original condition: undamaged, unused, and in their original packaging.
- Use a tracked service for your return.
- Custom prints are non-refundable and non-exchangeable.
For the return address, please reach out on the contact form.
You can exchange your order by following the same steps above and then submitting a new order.
Cancellations / Amendments
Unfortunately, as we are a made to order service we cannot cancel or amend your order once it has been placed. This is because we are working with a printing team who will receive your order straight away and we are limited to what we can do. Please try to reach out us via email at [email protected] as quickly as possible and we will do what we can to help.